Privacy Policy

Privacy Policy

Barton Court Estate

Last updated: 09/12/25

This Privacy Policy explains how Barton Court Estate (“we”, “us”, “our”) collects, uses and protects your personal data when you use our website www.bartoncourtestate.com and when you contact us about fishing or estate-related enquiries.

We are committed to protecting your privacy and handling your personal data fairly, lawfully and transparently.
________________________________________
1. Who we are (Data Controller)

Data Controller: Barton Court Estate
Postal address: Barton Court, Kintbury, Hungerford, Berkshire, RG17 9SA
Email: Office@BartonCourtEstate.com
Telephone: +44 (0) 1488 658 323

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.
________________________________________
2. What data we collect

We collect and process different types of personal data depending on how you interact with us:

2.1 Information you provide directly

When you contact us by email or telephone:
• Name
• Contact details (email address, telephone number)
• Any other information you choose to provide in your message (for example, details of your enquiry, booking preferences, accessibility requirements, etc.)

When you sign up to our email mailing list (Email sign up form):
• Email address
• First and last name
• Your preferences relating to updates and promotional offers (if applicable)

2.2 Information we collect automatically

When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time and date of visits, time spent on each page
• Referring website

This may be collected using cookies and similar technologies (see Section 7 – Cookies).

2.3 Information from third parties

We may receive personal data about you from:
• Email marketing providers (e.g. where you sign up to our mailing list via an embedded form or landing page)
• Website hosting and analytics providers (e.g. aggregated visitor statistics)

We will only receive and use this data where it is necessary for the purposes described in this Policy.
________________________________________
3. How and why we use your personal data

We only use your personal data where we have a lawful basis to do so.

3.1 To respond to enquiries and manage our relationship with you

Purpose:
• Responding to your questions about the estate, river or lake fishing, availability, pricing or other services
• Arranging or managing bookings and related administration
• Keeping a record of communications for reference and to manage any follow-up

Legal bases:
• Performance of a contract or taking steps at your request before entering into a contract
• Our legitimate interests in operating and managing Barton Court Estate and providing good customer service

3.2 To send you email updates and promotional offers (mailing list)

Purpose:
• Sending you news about the estate, fishing updates, seasonal information, and promotional offers, where you have subscribed to our mailing list

Legal basis:
• Your consent (UK GDPR Article 6(1)(a))

You can withdraw your consent at any time by clicking the unsubscribe link in our emails or by contacting us using the details in Section 1.

3.3 To manage and improve our website

Purpose:
• Understanding how visitors use our site
• Monitoring website performance and security
• Improving content and user experience

Legal bases:
• Our legitimate interests in maintaining, improving and securing our website
• For optional/analytics cookies: your consent (where required under UK law – see Cookies)

3.4 To comply with legal and regulatory obligations

Purpose:
• Keeping appropriate business and accounting records
• Responding to requests from authorities where required by law

Legal basis:
• Compliance with a legal obligation
________________________________________
4. Sharing your personal data

We only share your personal data where necessary and with appropriate safeguards in place.

We may share your data with:
• Website hosting provider – to host and operate our website
• Email marketing/CRM provider – for managing our mailing list and sending newsletters (e.g. a provider such as Mailchimp or similar)
• IT, security and support providers – who help us maintain our systems
• Professional advisers – such as lawyers, accountants or insurers, where necessary
• Public authorities or law enforcement – where we are legally required to do so

All such third parties are required to process your data securely and only according to our instructions, and they must not use your personal data for their own purposes.

We do not sell your personal data to third parties.
________________________________________
5. International transfers

Some of our service providers may be located outside the UK (for example, certain email marketing or analytics providers). In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, such as:
• An adequacy decision from the UK government (for example, for transfers to the EEA); or
• UK International Data Transfer Agreements or Standard Contractual Clauses with the recipient.

You can contact us for more details about any specific international transfers relevant to you.
________________________________________
6. How long we keep your data

We only keep your personal data for as long as necessary for the purposes for which it was collected, including:
• Enquiry and booking information: kept for as long as is necessary to manage your booking and for a reasonable period afterwards (for example, for record-keeping, to handle queries or complaints, and to comply with legal and tax obligations).
• Mailing list data: kept until you unsubscribe or your email address becomes inactive, plus a short period for us to record that you have opted out.
• Technical and analytics data: kept for periods consistent with our analytics tools and security requirements.

We regularly review the personal data we hold and securely delete or anonymise it when it is no longer needed.
________________________________________
7. Cookies and similar technologies

Our website may use cookies and similar technologies to:
• Ensure the site functions correctly
• Remember certain choices or preferences
• Collect anonymous statistics about how visitors use our site (e.g. pages visited, time on site), to help us improve it

Where required by law, we will ask for your consent before placing non-essential cookies (such as analytics or marketing cookies) on your device. You can:
• Adjust your browser settings to refuse some or all cookies
• Delete cookies that have already been set
• Use any cookie banner/settings we provide on the site

Please note that disabling certain cookies may affect how the website functions.
________________________________________
8. Your rights under data protection law

Under UK data protection laws (including UK GDPR and the Data Protection Act 2018), you have the following rights in relation to your personal data:
1. Right of access – to obtain a copy of your personal data and information about how we process it.
2. Right to rectification – to have inaccurate or incomplete data corrected.
3. Right to erasure (“right to be forgotten”) – to request deletion of your personal data in certain circumstances.
4. Right to restriction of processing – to limit how we use your data in certain cases.
5. Right to data portability – to receive your data in a structured, commonly used and machine-readable format and to request that we transfer it to another organisation, where feasible and applicable.
6. Right to object – to object to our processing of your data where we rely on legitimate interests, including profiling. You also have the right to object at any time to processing for direct marketing purposes.
7. Right to withdraw consent – where we rely on your consent (for example, for our email mailing list or certain cookies), you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in Section 1. We may need to verify your identity before fulfilling your request.
________________________________________
9. Complaints

If you have any concerns about how we handle your personal data, we would encourage you to contact us first, so we can try to resolve the issue.

You also have the right to lodge a complaint with the UK data protection authority:

Information Commissioner’s Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113 (UK)
________________________________________
10. Third-party websites

Our website may contain links to other websites (for example, social media sites or external fishing/lake booking pages). If you follow these links, please note that those websites have their own privacy policies and we do not accept responsibility or liability for their content or practices.

We encourage you to read the privacy policy of any external site you visit.
________________________________________
11. Children’s privacy

Our website and services are not specifically directed at children, and we do not knowingly collect personal data from children without appropriate parental consent where required. If you believe a child has provided us with personal data without consent, please contact us so we can delete it where appropriate.
________________________________________
12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in:
• Our services or website
• Applicable laws and regulatory guidance
• The third-party services we use

The latest version will always be posted on www.bartoncourtestate.com and will show the date it was last updated at the top. We recommend that you review this page periodically.
________________________________________